Process in Conflict Management
Themes & Objectives: Prepare and negotiation a dispute situation Identify key process moves for effective meetings Apply a dispute resolution framework to identify problems &…
Course Category: Leadership
Coaching Skills
THEMES & OBJECTIVES: Discover & apply successful coaching mindsets Improve questioning & listening in structured process Prepare & practice a coaching meeting with the COBS…
Challenging Conversations
Themes & Objectives: Negotiate a situation where divergent views are in play Identify methods to increase self-confidence before ‘challenging’ conversations Apply a preparation framework as…
Multi-Issue Negotiations
Themes & Objectives: Prepare to reach collaborative & optimized outcomes Identify common issue types in negotiation Balance distributive & integrative bargaining approaches
Negotiation Strategy
Themes & Objectives: Manage profit, risk & uncertainty Align intentions with impact to minimize conflict escalation Consider 3 key pillars to enhance negotiation strategy
Preparing to Negotiate
Themes & Objectives: Prepare for both distributive & integrative elements of problem solving Recognise a number of cognitive biases & preparation blindspots Define a preparation…
Aligning on Process
Themes & Objectives: Master the first 180 seconds Apply effective framing & re-framing Establish productive & collaborative flow
